Discussions

In some crawls , the results show completed without crawling any URL or showing any JSON file. What are the reasons for such scenarios?

for the last 12 h my crawls start but don't progress (URLs Crawled 0)

Since the weekend, my crawls are failing to start (stuck on 0) Is anyone else experiencing this?

I'm keeping receiving this message: There has been an error No payment information on file. Visit the 80legs portal to reactive your account. Even though I already update my billing information (I even tried to activate a different plan). Guys, what is happening?

I am working on an urgent crawl and tried many times but it always stays at 0 URLs no matter how many times I restart it. The crawl I care about now is 1958503. Any help?

Dear team - I just bought a plus account yesterday to run a 1000000 limit crawl. I started a crawl 1 hour back, but do not see any progress on the dashboard, # of URLs crawled is still 0, after 1 hour. Please look into the matter. ID: 1985335

Standard sites are encoded with UTF. But in Japan, some local sites are encoded with sift-jis or unicode. because for KANJI character. How can I get data from these sites encoded not UTF-8 ? Are there any conversion tools for 80legs APP?

I'm getting this error message. "url": "https://www.kmi-kriegsman.com/", "result": "{}", "errors": [ "parseLinks failed: text.replace is not a function", "processDocument failed: text.replace is not a function" ] eventhough I use default Generated 80App

I am looking to pull only Name, Phone Number, E-mail and Address on a site. Which app do I run?

Dear team - I bought a plus account today to run a 1000000 limit crawl. I started a crawl 30 minutes back, but do not see any progress on the dashboard, # of URLs crawled is still 0, after 3 minutes. Please look into the matter.